Tom Davis
Tom Davis is president and chief executive officer of USA
800. He is the driving force behind the OneSourceSM
vision that has moved the organization from a telephone call
center primarily accepting phone calls to now delivering
single-source business solutions to a rapidly growing array of
national clients. Tom also led the Employee Stock Option Plan
(ESOP) initiative, making USA 800 the country’s largest
employee-owned teleservices company.
Since joining the company in 1991 Tom has gained an
understanding of the teleservices industry by serving as
manager and supervisor of recruiting, training, developing
quality assurance processes and employee incentive programs.
He advanced through the roles of national account executive,
operations manager, general manager and executive vice
president. In 1996 he joined the board of directors and became
president and CEO in 1997.
Tom brought his vision for future rapid growth to the
organization, and his holistic approach to business focuses on
one-to-one marketing strategies now demanded by businesses.
Tom researched, developed, planned and implemented a
comprehensive upgrade of the companies core infrastructure..
Through his leadership, Tom has solidified strategic alliances
with high tech organizations that bring the power of database
integration, warehousing and enhancement to campaign
management, permission-based marketing technologies,
predictive modeling analysis techniques, Internet capabilities
from e-commerce to multiple communication channels.
Tom received his bachelor’s degree in political science and
economics from Bucknell University, Lewisburg, Pennsylvania.
He has been nominated for Ernst & Young’s Entrepreneur of
the Year award, and is involved in community service,
including a local mentoring program for youth. Most recently,
Tom was awarded Ingrams Magazine Top 40 Under 40 Award a
prestigious award for leaders in the Kansas City business
community.
Quote:
"My greatest satisfaction in this industry is the
contributions I can make in developing and deploying business
solutions for clients to increase their
profits."