USA800 Contact Center Outsourcing Company
Serving Our Community Service Partners

Not-For-Profit

As a leading provider of non-profit call center services, our experience in serving the non-profit industry is a source of pride to our employee-owners. Our customer advocates relish the opportunity to serve those who serve others. In addition to providing 24/7 “live” coverage for inbound calls, designing and hosting online donation pages, and supporting internet touch points, our non-profit call center work delivers:

  • Flexibility to build a non-profit call center program to fit both your needs and your budget and deliver the results your organization demands
  • Recruiting and training the best customer advocates who possess empathy and enthusiasm towards your organization’s goals
  • Reporting, in real time to ensure a continuous improvement process and increased ROI from your non-profit call center


READ case studies about not-for-profit call center success

As a non-profit call center partner with USA800, you can expect to:

  • Maximize every donor contact as an opportunity to elicit loyalty to the organization and to raise donor contributions through motivated and skilled employee-owners
  • Retain and grow existing donors, members and volunteers using analytics to better target messaging and increase individual donation wallet share
  • Significantly reduce cost per transaction by providing technologically advanced system integration and customer advocate support tools
  • Receive our commitment to be flexible and open to customization
  • Provide multi-channel accessibility: phone, e-mail, IVR, web and live chat
  • Have access to vast reporting capabilities designed for non-profit call centers

 

Not for Profit Call Center Solutions

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“We have been pleased with the efficiency and quickness of the phone calls, and still showing nice customer service, taking care of our callers.”

Media Director
Living Church of God


       Calculate the potential return on investment one may
       expect by partnering with USA800 to have us handle
         your customer inquiries and/or sales interactions.

OUR CLIENTS

Our valued partner’s range from the Fortune 500, to high growth companies, to Government Agencies. Our commitment to our partner’s success is our number one priority.

USA800 Call Center Clients

EMPLOYEE OWNERSHIP

RESOURCES

Visit our resource library to learn more about USA800, the industry, and most importantly, how you can improve your customer experience.


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